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gold & diamond
Edenly, expert on Gold and Diamonds engagement rings, solitaire engagement and gifts

gold & diamond

Repair and Refurbishment

Repair & Refurbishyour gold EDENLY OR NON jewelRepair an Edenly jewelRepair a non-Edenly jewel

Services Offered

We repair your Edenly and non-Edenly jewelry in our workshops at cost, even after the 2-year warranty.

Enlargement.Reduction.Resettling.Cleaning.Chain repair.Repair.Casting.Laser soldering.Rhodium plating and polishing.Refurbishment.Mechanical engraving.Laser engraving.Prototyping

Repairing Your Gold Jewel
In 3 Steps

1.Recording of the requestand sending the jewel to the workshop
2.Expertise and estimates carried outby our workshop
3.Intervention and/or return of the jewelas promised
Step 1
Recording of the request
and sending the jewel

Whether or not your jewel is an Edenly jewel, you can request a repair from your Edenly customer account.

You will then need to send us your jewel for evaluation. A detailed process will be provided to you, and cost-effective shipping labels may be offered.

REPAIR AN EDENLY JEWELREPAIR A NON-EDENLY JEWEL
Step 2
Expertise and estimates
carried out by the workshop

Upon receipt of your jewel, our workshop will conduct an evaluation and provide you with an estimate if your jewel is no longer under warranty or if it is not an Edenly jewel.

We will cover the repairs if your jewel is still under warranty and the evaluation reveals a manufacturing defect.

Step 3
Intervention
and/or return of the jewel

We will commence the repairs upon receiving your written approval of the estimate.

You will have access to a detailed tracking interface with various stages throughout the intervention, and guaranteed delivery times will be communicated.

The jewel will be returned to you directly at your home or in-store if preferred.

If you refuse the estimate, we will return the jewel to your home without any intervention.

Repair an Edenly jewelRepair a non-Edenly jewel
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Jewellery
for Everyone
Accessible, inclusive, and universal
EVERY MONTH, EDENLY GIVES AWAY
A PIECE OF JEWELLERY WORTH £500
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