Customer's opinions

8,200 opinionsEdenly customer

Edenly6235 opinionseKomi customer

98.6 %of our clients recommends the site

Survey taken after each order placed
during the last three months (3651 votes).

Celebrities are talking about us

	Caroline ReceveurFrench It-girl	« I don't leave it anylonger »
	Fauve Hautot French dancer	« Who put a ring on my finger?! »
	Zoe Bassetto French It-girl	« I think it is of a great fineness and I always wear it. »

Customers testimonials

	AmandaRadstock 23/07/2021	« Efficient »
	DavidStockport 26/07/2021	« Excellent service,from start to finish. »
	DanijelaZagreb 28/07/2021	« I will order my ring too »
	ColinMaghera 22/07/2021	« Efficient »
	KevYork 16/07/2021	« Really good service »
	ANDREWMaidstone 17/07/2021	« Easy to navigate and sort out. »
	DeniseBlaenavon 05/07/2021	« Very good, Very efficient, excellent service »
	KimIckenham, Uxbridge 05/07/2021	« Excellent communication & quick delivery. Nice gift bag & box with the jewellery very happy so far. »
	AnaVila Nova De Gaia 28/06/2021	« We were very impressed with the service and the attention to our requests and anxieties. »
	Lesley-annLiverpool 22/07/2021	« Gorgeous jewelry & wonderful prices »

	MamtaLondon 18/06/2021	« Lovely service »
	VickiMoreton-in-marsh 05/07/2021	« Could communication »
	Jennifer Leicester 18/06/2021	« edenly is a nice website and the service was good and the refund was good to »
	AureliaLa Rochelle 23/06/2021	« great company, you guys took the bigger size ring and send the smaller one in time, all in an orderly fashion, with very professional customer service replying to all my queries (and there were alot since i was returning the ring) i changed the size thrice before the original ring reached you guys and everytime customer care was very helpful »
	DianeBristol 07/06/2021	« Excellent productExcellent price and delivery »
	KathleenMassapequa Park 04/06/2021	« There was a problem with my first order and delivery. Edenly was very accommodating and I was able to receive the gift in time for my daughter’s birthday. »
	BrianPortadown 11/06/2021	« Its great! »
	GillianSouthampton 25/05/2021	« Good website, prompt dispatch but delivery time days out as goods shipped from France and subject to import checks. Need to download the UPS app to track progress. »
	MichaelTavistock 14/06/2021	« Good professional service »
	JulieYork 09/06/2021	« Great service, very satisfied. »

	ThomasCopenhagen S 16/05/2021	« Edenly is very high quality in all aspects, I highly recommend Edenly. »
	JenniferBrighton 10/06/2021	« The service was exemplary »
	NeliusEmyvale, 20/05/2021	« Edenly is a company that produces beautiful products. Thank you for your excellent after sales service and courteous, friendly service at all times. »
	LorraineSandhurst 10/05/2021	« Good customer service, prompt delivery and good site to navigate around. »
	LucySwadlincote 07/05/2021	« Love it. »
	Valretta Surrey 08/06/2021	« Very helpful »
	FranciscoDietikon 20/05/2021	« It was easy and nice to buy a nice ring to my wife. »
	UlrikeHigh Wycombe 21/05/2021	« Polite staff, e-mails answered quickly. »
	StanislavNenagh 04/06/2021	« very good communication and very fast change to a ring that fits me »
	LauraKinnegad 10/05/2021	« Good customer service and quick response to queries. »

	KennethSt. Leonards-on-sea 04/06/2021	« Very good service »
	EibysPanamá 11/05/2021	« Very good company. Nice treatment »
	BillIjmuiden 26/04/2021	« the site and system is fine »
	AnisiaLondon 07/05/2021	« Good website »
	LyndaDunboyne 03/05/2021	« Super service and quick delivery. Will purchase again. »
	HelenNewport 27/05/2021	« Personal and unique service »
	sharonStafford 16/04/2021	« Nice website and delivery quick »
	FinbarrYoughal 07/05/2021	« Super company to deal with and staff were excellent, communication was superb and they dealt with all our queries professionally.we will definately deal with Edenly again and recommend them to all our friends. »
	ElizabethLechatelet 23/05/2021	« They commitment to the client is superb and after sales service is so efficient and easy »
	JuliaMorton, Bourne 07/05/2021	« Good communication and relatively quick delivery »

	susanNaas 19/04/2021	« I like the range of jewellery and I find the site easy to use. »
	DovilteKilcoole 21/04/2021	« Good quality. »
	Margaret Coleraine 26/04/2021	« Very good »
	Radomír Barnston 29/04/2021	« ???????????????????? »
	JasonNewcastle Upon Tyne 10/05/2021	« Absolutely fantastic , especially the customer service which was seamless when returning a wrongly sized ring »
	SharonDublin 5 05/04/2021	« Excellent service, great value and timely delivery. »
	Jennifer Lincoln 27/03/2021	« Maybe confirm despatch but other than that , great service. Will use again. »
	CaroleWest Lothian 25/03/2021	« Very good service and presentation »
	PeterBracknell 22/03/2021	« Very efficient. »
	PedroLondon 23/04/2021	« I want to say a few words here because I am very impressed! There were some issues with shipping but customer services were friendly, helpul, a pleasant experience. Other companies say 'you are important to us' but don't show it. Edenly made a great effort to help resolve the issues, that means everything. Truly an exceptional service and for this reason next time I buy a ring I will think of Edenly first. »

	ThomasSwansea 02/04/2021	« Great service, super helpful »
	EoinDublin 11/03/2021	« Very good service »
	JenniferLymington 11/03/2021	« So far so good »
	HannahWaterbeach 26/03/2021	« I have been really impressed. Prompt delivery and great customer service. I required an adjustment which was also completed without problems »
	Stuart Malvern 24/03/2021	« A great team who have been extremely helpful through the purchase and re-sizing of the ring. »
	EdwardEnfield 17/03/2021	« Well presented items. the packaging was great. »
	NataliaAachen 31/03/2021	« Guter Service, Kundenservice ist hilfsbereit und freundlichen. »
	SarahSwansea 19/03/2021	« Edenly are an amazing company. We had issues with sizing & they have been nothing but helpful in returning & changing rings so I would highly recommend them to anyone looking for rings. Thank you so much for all of your help and great communication. »
	paulHorsham 10/03/2021	« Excellent »
	GavinGravesend 23/02/2021	« Perfect »

	GrazynaGreat Bookham 18/02/2021	« Dobry dyskont »
	JenniferSt Fergus, Peterhead 01/03/2021	« I would buy from them again. Flawless. »
	FionaAylesbury 04/03/2021	« Fantastic service. Slight hiccup with customs due to Brexit but totally out of your control and very responsive with communicating »
	JasonDarndale 22/02/2021	« Great service »
	DavidDeddington 24/02/2021	« Very impressive »
	JoanDublin 18/02/2021	« Lovely Site easy to use. »
	GaryWokingham 18/02/2021	« Certainly recommend you »
	Christopher Atherstone 05/03/2021	« Good products good priceMy criticism will be the time it took for delivery which was over 4 weeks and a lack of updates or reassurance re delivery »
	JohnLancaster 24/02/2021	« Efficient informative and very helpful »
	alisonDundee 25/02/2021	« Great service »

	JULIANNottingham 18/02/2021	« Good Quality Jewellery at afordable prices »
	JamesGlasgow 18/02/2021	« Great price and quality »
	liamCrewe 22/02/2021	« I contacted customer services but the email to escalate a return hasn't been received »
	GeorgePolmont 12/02/2021	« Very professional and delivered on schedule. »
	MadeleineCrowthorne 11/03/2021	« Excellent customer service and communication was perfect »
	IngridPraha 6 10/02/2021	« Excellent, fast deliverx »
	ThomasCopenhagen S 21/04/2021	« Edenly has excellent costumer service. I highly recommend Edenly. »
	FinbarrYoughal 11/03/2021	« Very good service »
	VictoriaCounty Kerry 08/02/2021	« Excellent »
	StaceySheffield 11/02/2021	« Lovely jewellery »

	Michelle Middlesbrough 18/02/2021	« Good service as COVID and brexit delayed it contacted them very helpfull and pleasant »
	ClaudiaEdinburgh 18/02/2021	« Super website »
	ShimulBirmingham 26/02/2021	« Very good website »
	PaulDublin 05/02/2021	« Excellent, great range, good value and excellent delivery »
	Vianny-LenLondon 26/02/2021	« Nice »
	GaryNottingham 08/02/2021	« Good service and quality of jewellery »
	DunksMaidenhead 07/02/2021	« A total pleasure to deal with. Communication at every juncture was excellent. No issues whatsoever. »
	RosemaryOxford 04/02/2021	« Value for money ,and service was faultless. »
	SaraUppsala 24/02/2021	« I really liked the customer service.I have few hiccups with the delivery and they were fast and polite to hear me out (the issue fixed itself). »
	AlisonAspull, Wigan 24/02/2021	« Great shopping experience. Superb customer care. »

	NoreenCarrickfergus 27/01/2021	« Beautiful unique pieces great service and fast delivery. »
	GaroldAshland 30/01/2021	« I like it so far. »
	WilliamLiverpool 11/02/2021	« Fantastic!! Really efficient and beautiful presentation box »
	PeterWeston Super Mare 04/02/2021	« Lovely company prepared to help with customer problems promptly and generously. Brexit has caused some delays, but well worth the wait. »
	AdemolaGreenhithe - Kent 23/02/2021	« Reliable and flexible delivery option in timely manner despite the challenges of BEEXIT »

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THE EDENLY HOUSE
GOLD AND DIAMOND JEWELER

THE EDENLY HOUSE
GOLD AND DIAMOND JEWELER

Edenly is a brand of gold and diamond jewellery, founded in 2008, in Geneva, and sold exclusively online on our website, Edenly.com. Thanks to our extensive experience with the greatest French jewellers, as well as over a decade in e-commerce, Edenly offers you a new experience in jewellery, based on Expertise, Emotion, and Ethics .

Edenly Expertise: Exhibited through the mastery of our craft and in the OUTSTANDING QUALITY of all our jewellery, at Edenly, because we only work with gold and diamond jewellery, we are able to do this all to perfection. Each piece is handmade in our workshop, according to the expert techniques of our Master and Artisan Jewellers, all of whom have been with us from the very beginning. What’s more, our jewellery is also subjected to numerous quality tests at each stage of their manufacture, guaranteeing you perfection.

Based on our gold and diamond expertise, we offer a WIDE SELECTION OF STYLES , from the all-time classics and must-haves of jewellery, to more creative and inspiring designs. This diversity of jewellery allows us to make Edenly a universal brand, while providing us the ability to tailor your piece to reflect all your preferences to suit any occasion.

Our know-how is also accompanied by ALL POSSIBLE GUARANTEES so that you can make a purchase with complete peace of mind and confidence. You will never have to worry about the hallmark and quality of our gold , the ethical origin and quality criteria of our diamonds , or the delivery of authentication certificate. And, with our after-sales service, if you are not completely satisfied with your jewellery, you have the opportunity to exchange or refund the piece, as well as received a free resizing.

Edenly Emotion: Expressed through the creation of INSPIRING AND POETIC COLLECTIONS , many of our pieces embody the majestic and classic forms that harken back to the legendary styles of jewellery, while others are more creative, inspired by the flora and fauna imagery of the Garden of Eden.

Driven by these references to Eden, and its dreamlike creations, Edenly symbolises a universe marked by ROMANCE AND ENCHANTMENT , which will make your time with us a sweet, precious, and charming experience from beginning to end.

Our Edenly Emotion also accompanies your most important life moments. From the choice of jewellery, to the declaration or promise it represents, our team will help you every step of the way, guaranteeing you a QUALITY RELATIONSHIP WITH OUR ADVISERS , as well as with OUR BRAND .

Edenly Ethics: Because Eden and its imagery of a harmonious world are written in the DNA of our brand, we give absolute priority to the respect of our environment and our customers. At Edenly, we are committed to FAIR AND RESPECTFUL PRICES , with reasonable margins, to remain a universal brand, accessible to all. Our prices are up to 50% less than traditional jewellery shops or other sites for identical, or even higher quality, pieces.

Our Edenly Ethics also encompasses the ABSOLUTE TRANSPARENCY of our profession, including where our gold and diamonds come from. We are committed to responsible sourcing: The gold we work with is stamped and certified by customs, and our diamonds comply with the Kimberley Process, which guarantees that these natural stones come from "clean" sources, not from armed conflict. At Edenly, we are committed to our words, as well as our actions.

Finally, but no less importantly, we have set up the « ENSEMBLE SOUTENONS » program, which brings together our solidarity efforts since 2017. In line with the world of Eden, these are based around the protection of women and our environment.

Edenly jeweler's Expertise

Edenly jeweler's Emotion

Edenly jeweler's Ethics

The First Boutique, Edenly Paris

The First Boutique, Edenly ParisIt is in the heart of Paris, in the Opéra district -- a stone's throw from Place Vendôme, the cradle of jewellery -- where Edenly has chosen to make our nest and open our first Boutique.

Within a small, green setting, reflecting the bucolic and dreamlike DNA of Edenly, under the arcades of a magnificent glass roof dressed in ivy, is where the brand's iconic pieces are displayed, like precious cuttings.

You'll find must-haves, such as the Enchanted Garden Collection, the Saturn Rings, the Solitaires, and the Precious Nest Trilogies, as well as the timeless pieces of the Origine Collection.

It is like a Garden of Eden come to life, where a wide variety of styles and pieces cohabitate in harmony: From legendary rings -- the great classics of jewellery -- to more creative pieces, which together contribute to the richness of the Edenly collection, making it a universal brand.

Take a fairy-tale walk and enjoy an enchanting interlude when you come to try on your wedding ring, or when choosing your engagement ring, or even come and create your own solitaire with the Edenly Create tool.

After twelve years of exclusive online sales, Edenly's virtual world is now embodied with elegance and poetry to be even closer to our customers.

The Edenly Boutique welcomes you by appointment on site, as well as remotely via video.
Make an appointment*
*Spoken languages: French and English

PEOPLE ARE TALKING ABOUT US

PEOPLE ARE TALKING ABOUT US …

98.6% satisfaction

Customer's opinions

8,200 opinionsEdenly customer

Edenly6235 opinionseKomi customer

21 000 Fans in the UK260 000 Fans in Europe

Your guarantees

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Edenly SARoute de Frontenex 86 Bis, 1208 GENEVA SWITZERLAND (NO RETURN OF PACKAGES)

For returns and after-sales service addresses : Click here