Customer's opinions

8,200 opinionsEdenly customer

Edenly6235 opinionseKomi customer

98.6 %of our clients recommends the site

Survey taken after each order placed
during the last three months (3651 votes).

Celebrities are talking about us

	Caroline ReceveurFrench It-girl	« I don't leave it anylonger »
	Fauve Hautot French dancer	« Who put a ring on my finger?! »
	Zoe Bassetto French It-girl	« I think it is of a great fineness and I always wear it. »

Customers testimonials

	GavinGravesend 23/02/2021	« Perfect »
	GrazynaGreat Bookham 18/02/2021	« Dobry dyskont »
	JenniferSt Fergus, Peterhead 01/03/2021	« I would buy from them again. Flawless. »
	JasonDarndale 22/02/2021	« Great service »
	DavidDeddington 24/02/2021	« Very impressive »
	JoanDublin 18/02/2021	« Lovely Site easy to use. »
	GaryWokingham 18/02/2021	« Certainly recommend you »
	JohnLancaster 24/02/2021	« Efficient informative and very helpful »
	alisonDundee 25/02/2021	« Great service »
	JULIANNottingham 18/02/2021	« Good Quality Jewellery at afordable prices »

	JamesGlasgow 18/02/2021	« Great price and quality »
	liamCrewe 22/02/2021	« I contacted customer services but the email to escalate a return hasn't been received »
	GeorgePolmont 12/02/2021	« Very professional and delivered on schedule. »
	IngridPraha 6 10/02/2021	« Excellent, fast deliverx »
	VictoriaCounty Kerry 08/02/2021	« Excellent »
	StaceySheffield 11/02/2021	« Lovely jewellery »
	Michelle Middlesbrough 18/02/2021	« Good service as COVID and brexit delayed it contacted them very helpfull and pleasant »
	ClaudiaEdinburgh 18/02/2021	« Super website »
	ShimulBirmingham 26/02/2021	« Very good website »
	PaulDublin 05/02/2021	« Excellent, great range, good value and excellent delivery »

	Vianny-LenLondon 26/02/2021	« Nice »
	GaryNottingham 08/02/2021	« Good service and quality of jewellery »
	DunksMaidenhead 07/02/2021	« A total pleasure to deal with. Communication at every juncture was excellent. No issues whatsoever. »
	RosemaryOxford 04/02/2021	« Value for money ,and service was faultless. »
	SaraUppsala 24/02/2021	« I really liked the customer service.I have few hiccups with the delivery and they were fast and polite to hear me out (the issue fixed itself). »
	AlisonAspull, Wigan 24/02/2021	« Great shopping experience. Superb customer care. »
	NoreenCarrickfergus 27/01/2021	« Beautiful unique pieces great service and fast delivery. »
	GaroldAshland 30/01/2021	« I like it so far. »
	WilliamLiverpool 11/02/2021	« Fantastic!! Really efficient and beautiful presentation box »
	PeterWeston Super Mare 04/02/2021	« Lovely company prepared to help with customer problems promptly and generously. Brexit has caused some delays, but well worth the wait. »

	AdemolaGreenhithe - Kent 23/02/2021	« Reliable and flexible delivery option in timely manner despite the challenges of BEEXIT »
	MarieDublin 01/02/2021	« Great »
	PaulChippenham 26/01/2021	« A good site to order from. »
	Thomas Bad Bramstedt 22/01/2021	« Perfect service, very fast delivery, i will buy again !!! »
	Dawn Watford 17/02/2021	« Unique jewellery to other sites. Delivery slow »
	JohnBiggleswade 25/01/2021	« Very pleased with edenly's service. Correctly delivered and on time, despite Brexit. Thank you very much !!! »
	HelenStockport 29/01/2021	« I would buy from adenly again »
	SusanCanterbury 21/01/2021	« Helpfusite »
	MichaelCarmarthenshire 21/01/2021	« First Class and pleased with the serviced I received from edenly »
	JulieClifden 22/01/2021	« Great choice and value. Quite different too. »

	peterRedcar 28/01/2021	« I would definitely buy from you again. The service was amazing »
	ritaMerksem 19/01/2021	« betrouwbare firma »
	GrahamNorwich 29/01/2021	« Very good service. Easy to use site »
	LouisaThe Hague 18/01/2021	« The website could be more user friendly. »
	Sarah EllenScunthorpe 21/01/2021	« Great service, efficient delivery. »
	RoseLusk 22/01/2021	« Very professional and prompt handling of my order! »
	AndrewLaurencekirk 18/01/2021	« Nice company, great after sales service, easy to communicate through various apps such as messenger or WhatsApp. »
	MahaMiddelburg 25/01/2021	« lovely items but delivery times are not great »
	OzichukwuDelft 12/02/2021	« I satisfied with the way the order was handled; however, I was not entirely happy that it took more than a month to get a replacement for the ring I ordered. Nonetheless, customer service was helpful and professional while I waited and inquired about the status of the replacement order. »
	DiogoArzila 08/02/2021	« Great company, fast shipping and constante client support »

	MahaliBristol 11/01/2021	« Great »
	MahaMiddelburg 25/01/2021	« items great , delivery timings not great »
	MahaMiddelburg 25/01/2021	« items great , but delivery timings not great »
	LaurenCheltenham 15/01/2021	« Lovely site to order from- I was kept up to date on tracking information »
	RobertRochester Hills 22/01/2021	« I am most impressed with every step of the process, especially agreeing to changing ship to address from me (I live in the United States of America) directly to her (she lives in Spain). I look forward to buying additional jewellery from Edenly for her. »
	StephenEyemouth 08/01/2021	« Was a fast and smooth from start to finish »
	LindaBasildon 07/01/2021	« Good. Fairly quick delivery of item and prompt response when emailing regarding refund »
	PatrickLeimen 25/02/2021	« very very great shop with excellent quality of rings, diamonds and the other stuff they sell .... i think they do this with heart .... maybe one day i could met the ceos from this shop ....the support is the number one of the support hotlines .... telephone, email, whatssapp .... wherever and whenever u need them u get a response .... they will do everything to help you.....it’s definitely not my last buy on edenly!very top! #1 »
	MahaMiddelburg 25/01/2021	« items great , but delivery timings not great »
	MahaMiddelburg 25/01/2021	« items great , but delivery timings not great »

	LatishaNottingham 08/01/2021	« Great customer service and updates. »
	KellyStanley 07/01/2021	« I would use again »
	MateuszHounslow 15/01/2021	« Good service , they always there when you need them . Thank you edenly. »
	NeilVirginia Water 21/01/2021	« Very impressed by the way my first non-delivery by the courier was handled efficiently and promptly. »
	DiogoArzila 30/12/2020	« Great company! »
	LisaMansfield 21/01/2021	« Service was super. I had email contact frequently, informing me on the progress of my order. Once sent, I was able to track my parcel to my front door. Super jewellery. Super service. »
	LadislavLeeds 18/01/2021	« Great communication once prompted and then my ordered arrived as promised. I wish I was made aware of the issues with production sooner though. »
	MahaMiddelburg 25/01/2021	« items great , but delivery timings not great »
	LauraDunoon 31/12/2020	« Too many beautiful pieces of jewellery to choose from. Quick and easy to order and fast delivery. »
	James11 Youghalarra Way 01/01/2021	« Great to deal with no messing or delays »

	SaraNorthweald 31/12/2020	« Easy to order from. It was delivered a lot later than the expected date but that was due to ups not edenly. Would definitely order from again »
	ElizabethLechatelet 16/01/2021	« Fabulous service, the site is easy to manoeuvre , I'm very happy with everything. »
	StevenZurich 22/01/2021	« Its great. »
	Joshua BjornGuildford 14/01/2021	« Customer service has been very helpful »
	KirbyCork 29/12/2020	« Beautiful selection and incredible prices. I would purchase again »
	MahaMiddelburg 25/01/2021	« delivery timings not good but items great »
	EdwardHuddersfield 15/01/2021	« Prompt service good products »
	EmmaDundalk 18/01/2021	« Great service .. and contacted me by phone to let me know when was been shipped.. highly recommend can't fault »
	ShamsaIlford 10/02/2021	« I am happy with edenly overall especially the customer service »
	ROSHANBirmingham 21/12/2020	« Great service, will recommend. »

	Derek Auchterarder 18/12/2020	« Very good service »
	GrazynaGodalming 31/12/2020	« Good »
	FionaRenfrew 27/01/2021	« I would buy from Edenly again. My purchase was delayed but they kept me informed and delivery was eventually made exactly as planned »
	FrancisStockholm 31/12/2020	« My only criticism was your original delivery time was stated as 22nd Dec. and we received it 29th Dec. after our anniversary date. »
	MahaMiddelburg 25/01/2021	« delivery timings not good but items great »
	leeLeighton Buzzard 18/12/2020	« Good delivery time »
	Christopher Pontefract 18/01/2021	« The whole process from ordering to delivery was faultless, i will be ordering more jewellery. »
	FernandoBray/wicklow 19/01/2021	« At first, my order had a big delay and I was very upset but the company understood it and they gave me a VERY good compensation which I am extremely satisfied with. »
	ToniNottinghamshire 16/12/2020	« Very satisfied came promptly and when it said it would xx »
	AaronFowey 21/01/2021	« Really nice looking jewellery. My wife likes fantasy ( fairies etc) so I thought this was right down her street . Got my order very late after Christmas but to no fault of yours. I’ll be back( in a more timely fashion) for next Christmas. »

	Colin Haskayne Nr Ormskirk Lancashire 14/12/2020	« Very professional couldn't have been more helpful »
	Cyril Frank Liverpool 14/12/2020	« After some feelings of slight hesitation, was very pleased with customer service shown by staff, in particular, Miah. »
	AnneDoncaster 26/12/2020	« I was a bit worried about ordering a ring online but very happy with my purchase. »
	Aldo Cardiff 22/01/2021	« It's a great service and kind costumers services »
	PausKjellerup 16/12/2020	« strong connection with customers so....keep it up »

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THE EDENLY HOUSE
GOLD AND DIAMOND JEWELER

THE EDENLY HOUSE
GOLD AND DIAMOND JEWELER

Edenly is a brand of gold and diamond jewellery, founded in 2008, in Geneva, and sold exclusively online on our website, Edenly.com. Thanks to our extensive experience with the greatest French jewellers, as well as over a decade in e-commerce, Edenly offers you a new experience in jewellery, based on Expertise, Emotion, and Ethics .

Edenly Expertise: Exhibited through the mastery of our craft and in the OUTSTANDING QUALITY of all our jewellery, at Edenly, because we only work with gold and diamond jewellery, we are able to do this all to perfection. Each piece is handmade in our workshop, according to the expert techniques of our Master and Artisan Jewellers, all of whom have been with us from the very beginning. What’s more, our jewellery is also subjected to numerous quality tests at each stage of their manufacture, guaranteeing you perfection.

Based on our gold and diamond expertise, we offer a WIDE SELECTION OF STYLES , from the all-time classics and must-haves of jewellery, to more creative and inspiring designs. This diversity of jewellery allows us to make Edenly a universal brand, while providing us the ability to tailor your piece to reflect all your preferences to suit any occasion.

Our know-how is also accompanied by ALL POSSIBLE GUARANTEES so that you can make a purchase with complete peace of mind and confidence. You will never have to worry about the hallmark and quality of our gold , the ethical origin and quality criteria of our diamonds , or the delivery of authentication certificate. And, with our after-sales service, if you are not completely satisfied with your jewellery, you have the opportunity to exchange or refund the piece, as well as received a free resizing.

Edenly Emotion: Expressed through the creation of INSPIRING AND POETIC COLLECTIONS , many of our pieces embody the majestic and classic forms that harken back to the legendary styles of jewellery, while others are more creative, inspired by the flora and fauna imagery of the Garden of Eden.

Driven by these references to Eden, and its dreamlike creations, Edenly symbolises a universe marked by ROMANCE AND ENCHANTMENT , which will make your time with us a sweet, precious, and charming experience from beginning to end.

Our Edenly Emotion also accompanies your most important life moments. From the choice of jewellery, to the declaration or promise it represents, our team will help you every step of the way, guaranteeing you a QUALITY RELATIONSHIP WITH OUR ADVISERS , as well as with OUR BRAND .

Edenly Ethics: Because Eden and its imagery of a harmonious world are written in the DNA of our brand, we give absolute priority to the respect of our environment and our customers. At Edenly, we are committed to FAIR AND RESPECTFUL PRICES , with reasonable margins, to remain a universal brand, accessible to all. Our prices are up to 50% less than traditional jewellery shops or other sites for identical, or even higher quality, pieces.

Our Edenly Ethics also encompasses the ABSOLUTE TRANSPARENCY of our profession, including where our gold and diamonds come from. We are committed to responsible sourcing: The gold we work with is stamped and certified by customs, and our diamonds comply with the Kimberley Process, which guarantees that these natural stones come from "clean" sources, not from armed conflict. At Edenly, we are committed to our words, as well as our actions.

Finally, but no less importantly, we have set up the « ENSEMBLE SOUTENONS » program, which brings together our solidarity efforts since 2017. In line with the world of Eden, these are based around the protection of women and our environment.

Edenly jeweler's Expertise

Edenly jeweler's Emotion

Edenly jeweler's Ethics

The First Boutique, Edenly Paris

The First Boutique, Edenly ParisIt is in the heart of Paris, in the Opéra district -- a stone's throw from Place Vendôme, the cradle of jewellery -- where Edenly has chosen to make our nest and open our first Boutique.

Within a small, green setting, reflecting the bucolic and dreamlike DNA of Edenly, under the arcades of a magnificent glass roof dressed in ivy, is where the brand's iconic pieces are displayed, like precious cuttings.

You'll find must-haves, such as the Enchanted Garden Collection, the Saturn Rings, the Solitaires, and the Precious Nest Trilogies, as well as the timeless pieces of the Origine Collection.

It is like a Garden of Eden come to life, where a wide variety of styles and pieces cohabitate in harmony: From legendary rings -- the great classics of jewellery -- to more creative pieces, which together contribute to the richness of the Edenly collection, making it a universal brand.

Take a fairy-tale walk and enjoy an enchanting interlude when you come to try on your wedding ring, or when choosing your engagement ring, or even come and create your own solitaire with the Edenly Create tool.

After twelve years of exclusive online sales, Edenly's virtual world is now embodied with elegance and poetry to be even closer to our customers.

The Edenly Boutique welcomes you by appointment on site, as well as remotely via video.
Make an appointment*
*Spoken languages: French and English

PEOPLE ARE TALKING ABOUT US

PEOPLE ARE TALKING ABOUT US …

98.6% satisfaction

Customer's opinions

8,200 opinionsEdenly customer

Edenly6235 opinionseKomi customer

21 000 Fans in the UK260 000 Fans in Europe

Your guarantees

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-- Edenly SARoute de Frontenex 86 Bis, 1208 GENEVA SWITZERLAND -