Customer's opinions

8,200 opinionsEdenly customer

Edenly6235 opinionseKomi customer

98.6 %of our clients recommends the site

Survey taken after each order placed
during the last three months (3651 votes).

Celebrities are talking about us

	Caroline ReceveurFrench It-girl	« I don't leave it anylonger »
	Fauve Hautot French dancer	« Who put a ring on my finger?! »
	Zoe Bassetto French It-girl	« I think it is of a great fineness and I always wear it. »

Customers testimonials

	MattStafford 20/10/2021	« Very easy to order, the pictures show the exact image of the rings & delivery was very fast. »
	DawnWeymouth 14/10/2021	« Helpful, having to wait 3 months for my ring, very frustrating but edenly sorted everything out in the end, so thank you very much, beautiful ring »
	EduardoLondon 15/10/2021	« Good experience overall. The website could be more clear about the return for resizing. I couldn't see that Edenly offer discounts for return shipping, so I ended up paying a full amount in a shippping provider. Also, maybe offer free returns like Amazon does. »
	JulieNewcastle Upon Tyne 11/10/2021	« Very helpful staff, my original ring choice was delayed, they offered me alternatives available for my day which arrived on schedule, highly recommended »
	Albert Ballyclare 06/10/2021	« First time but very good service »
	PaulineKidlington 24/09/2021	« Very easy to navigate the site. Prompt acknowledgement of order and prompt delivery. »
	GillianSouthampton 02/10/2021	« Brilliant service and communication when I had a problem, which they resolved quickly and very satisfactorily. »
	DevinderGravesend 22/09/2021	« Very fast delivery and exceptional quality items. »
	PaulWath, Rotherham 28/09/2021	« like the clear offer to exchange if size inccorect »
	ShauniBallinrobe 24/09/2021	« Great company..will be ordering again. Only wish I heard of them sooner. »

	EmmaCork 18/10/2021	« Excellent service even with returns and re-sizing!Highly recommend »
	MichaelCockermouth 15/09/2021	« great »
	SusanWallasey 15/10/2021	« Very happy with constant reply's »
	DonMaidstone 20/09/2021	« Excellent customer service. Had to return first ring for a different size. Could not of been any easier to do. Thanks »
	SharonBellsbank 08/09/2021	« I am very happy with Edenly..they were quick to solve a problem with my order. They are excellent to deal with.My ring is beautiful..my partner also bought my ring from Edenly and I adore it.. it is beautiful and fits perfect »
	JanetWesterham. Kent 03/09/2021	« Good selection of well made items of jewellery. Quick despatch, updates of delivery, and nicely, well packed. »
	AikateriniHeraklion, Crete, Greece 27/08/2021	« I respect the company and how it operates. Great people helping in orders »
	PaulineOxshott 15/09/2021	« Very well made »
	LorraineBracknell Berkshire 11/08/2021	« It is a pleasure to order and receive items promptly. »
	NiallKinnegad 30/07/2021	« I think it's good just a little annoyed because the ring is a small bit too big and I won't go through the trouble of getting a new one because I don't have the time. »

	Malgorzata Banbury 01/08/2021	« Perfect jewellery shop »
	SPIROSKerkyra 03/08/2021	« Very helpful »
	Christopher Stourbridge 20/08/2021	« Excellent range of products and very good customer service. »
	AmandaRadstock 23/07/2021	« Efficient »
	DavidStockport 26/07/2021	« Excellent service,from start to finish. »
	DanijelaZagreb 28/07/2021	« I will order my ring too »
	Carole Wigton 13/09/2021	« Even with delay, kept me well informed. »
	ColinMaghera 22/07/2021	« Efficient »
	MaryLongford 23/09/2021	« An elegant and excellent site »
	KevYork 16/07/2021	« Really good service »

	ANDREWMaidstone 17/07/2021	« Easy to navigate and sort out. »
	DeniseBlaenavon 05/07/2021	« Very good, Very efficient, excellent service »
	KimIckenham, Uxbridge 05/07/2021	« Excellent communication & quick delivery. Nice gift bag & box with the jewellery very happy so far. »
	AnaVila Nova De Gaia 28/06/2021	« We were very impressed with the service and the attention to our requests and anxieties. »
	Lesley-annLiverpool 22/07/2021	« Gorgeous jewelry & wonderful prices »
	MamtaLondon 18/06/2021	« Lovely service »
	VickiMoreton-in-marsh 05/07/2021	« Could communication »
	Jennifer Leicester 18/06/2021	« edenly is a nice website and the service was good and the refund was good to »
	AureliaLa Rochelle 23/06/2021	« great company, you guys took the bigger size ring and send the smaller one in time, all in an orderly fashion, with very professional customer service replying to all my queries (and there were alot since i was returning the ring) i changed the size thrice before the original ring reached you guys and everytime customer care was very helpful »
	DianeBristol 07/06/2021	« Excellent productExcellent price and delivery »

	KathleenMassapequa Park 04/06/2021	« There was a problem with my first order and delivery. Edenly was very accommodating and I was able to receive the gift in time for my daughter’s birthday. »
	BrianPortadown 11/06/2021	« Its great! »
	GillianSouthampton 25/05/2021	« Good website, prompt dispatch but delivery time days out as goods shipped from France and subject to import checks. Need to download the UPS app to track progress. »
	MichaelTavistock 14/06/2021	« Good professional service »
	JulieYork 09/06/2021	« Great service, very satisfied. »
	ThomasCopenhagen S 16/05/2021	« Edenly is very high quality in all aspects, I highly recommend Edenly. »
	JenniferBrighton 10/06/2021	« The service was exemplary »
	NeliusEmyvale, 20/05/2021	« Edenly is a company that produces beautiful products. Thank you for your excellent after sales service and courteous, friendly service at all times. »
	LorraineSandhurst 10/05/2021	« Good customer service, prompt delivery and good site to navigate around. »
	LucySwadlincote 07/05/2021	« Love it. »

	Valretta Surrey 08/06/2021	« Very helpful »
	FranciscoDietikon 20/05/2021	« It was easy and nice to buy a nice ring to my wife. »
	UlrikeHigh Wycombe 21/05/2021	« Polite staff, e-mails answered quickly. »
	StanislavNenagh 04/06/2021	« very good communication and very fast change to a ring that fits me »
	LauraKinnegad 10/05/2021	« Good customer service and quick response to queries. »
	KennethSt. Leonards-on-sea 04/06/2021	« Very good service »
	EibysPanamá 11/05/2021	« Very good company. Nice treatment »
	BillIjmuiden 26/04/2021	« the site and system is fine »
	AnisiaLondon 07/05/2021	« Good website »
	LyndaDunboyne 03/05/2021	« Super service and quick delivery. Will purchase again. »

	HelenNewport 27/05/2021	« Personal and unique service »
	sharonStafford 16/04/2021	« Nice website and delivery quick »
	FinbarrYoughal 07/05/2021	« Super company to deal with and staff were excellent, communication was superb and they dealt with all our queries professionally.we will definately deal with Edenly again and recommend them to all our friends. »
	ElizabethLechatelet 23/05/2021	« They commitment to the client is superb and after sales service is so efficient and easy »
	JuliaMorton, Bourne 07/05/2021	« Good communication and relatively quick delivery »
	susanNaas 19/04/2021	« I like the range of jewellery and I find the site easy to use. »
	DovilteKilcoole 21/04/2021	« Good quality. »
	Margaret Coleraine 26/04/2021	« Very good »
	Radomír Barnston 29/04/2021	« ???????????????????? »
	JasonNewcastle Upon Tyne 10/05/2021	« Absolutely fantastic , especially the customer service which was seamless when returning a wrongly sized ring »

	SharonDublin 5 05/04/2021	« Excellent service, great value and timely delivery. »
	Jennifer Lincoln 27/03/2021	« Maybe confirm despatch but other than that , great service. Will use again. »
	CaroleWest Lothian 25/03/2021	« Very good service and presentation »
	PeterBracknell 22/03/2021	« Very efficient. »
	PedroLondon 23/04/2021	« I want to say a few words here because I am very impressed! There were some issues with shipping but customer services were friendly, helpul, a pleasant experience. Other companies say 'you are important to us' but don't show it. Edenly made a great effort to help resolve the issues, that means everything. Truly an exceptional service and for this reason next time I buy a ring I will think of Edenly first. »
	ThomasSwansea 02/04/2021	« Great service, super helpful »
	EoinDublin 11/03/2021	« Very good service »
	JenniferLymington 11/03/2021	« So far so good »
	HannahWaterbeach 26/03/2021	« I have been really impressed. Prompt delivery and great customer service. I required an adjustment which was also completed without problems »
	Stuart Malvern 24/03/2021	« A great team who have been extremely helpful through the purchase and re-sizing of the ring. »

	EdwardEnfield 17/03/2021	« Well presented items. the packaging was great. »
	NataliaAachen 31/03/2021	« Guter Service, Kundenservice ist hilfsbereit und freundlichen. »
	SarahSwansea 19/03/2021	« Edenly are an amazing company. We had issues with sizing & they have been nothing but helpful in returning & changing rings so I would highly recommend them to anyone looking for rings. Thank you so much for all of your help and great communication. »
	paulHorsham 10/03/2021	« Excellent »
	GavinGravesend 23/02/2021	« Perfect »
	GrazynaGreat Bookham 18/02/2021	« Dobry dyskont »
	JenniferSt Fergus, Peterhead 01/03/2021	« I would buy from them again. Flawless. »
	FionaAylesbury 04/03/2021	« Fantastic service. Slight hiccup with customs due to Brexit but totally out of your control and very responsive with communicating »
	JasonDarndale 22/02/2021	« Great service »
	DavidDeddington 24/02/2021	« Very impressive »

	JoanDublin 18/02/2021	« Lovely Site easy to use. »
	GaryWokingham 18/02/2021	« Certainly recommend you »
	Christopher Atherstone 05/03/2021	« Good products good priceMy criticism will be the time it took for delivery which was over 4 weeks and a lack of updates or reassurance re delivery »
	JohnLancaster 24/02/2021	« Efficient informative and very helpful »
	alisonDundee 25/02/2021	« Great service »

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THE EDENLY HOUSE
GOLD AND DIAMOND JEWELER

THE EDENLY HOUSE
GOLD AND DIAMOND JEWELER

Edenly is a brand of gold and diamond jewellery, founded in 2008, in Geneva, and sold exclusively online on our website, Edenly.com. Thanks to our extensive experience with the greatest French jewellers, as well as over a decade in e-commerce, Edenly offers you a new experience in jewellery, based on Expertise, Emotion, and Ethics .

EDENLY EXPERTISEExhibited through the mastery of our profession and in the OUTSTANDING QUALITY of all our jewellery, at Edenly, since we only work with gold and diamond jewellery, we are able to do this all with perfection. Each piece is handmade in our workshop, according to the expert techniques of our Master and Artisan Jewellers, who have been with us from the very beginning. Our jewellery is also subjected to numerous quality tests at each stage of their manufacture, guaranteeing you a perfect piece.

Based on our gold and diamond expertise, we offer a WIDE SELECTION OF STYLES , from the all-time classics and must-haves of jewellery, to more creative and inspiring designs. This diversity of jewellery allows us to make Edenly a universal brand, while providing us the ability to tailor your piece to reflect all your preferences and suit any occasion.

Our know-how is also accompanied by ALL THE POSSIBLE GUARANTEES to allow you a purchase with confidence and confidence: the hallmark and quality of our gold , the ethical origin and the quality criteria of our diamonds , certificate delivery, like all our after-sales service and the possibility of exchange of refund, or resizing free of charge.

EDENLY EMOTIONExpressed through the creation of INSPIRING AND POETIC COLLECTIONS , many of our pieces embody the majestic and classic shapes that harken back to the legendary styles of jewellery, while others are more creative, inspired by the flora and fauna imagery of the Garden of Eden.

Driven by these references to Eden, and reflected in our dreamlike creations, Edenly signifies a universe marked by ROMANCE AND ENCHANTMENT , reminiscent of times sweet, precious, and enchanting.

Our Edenly Emotion also accompanies your most important life moments. From the choice of jewellery, to the declaration or promise it represents, our team will help you every step of the way, guaranteeing you a QUALITY RELATIONSHIP WITH OUR ADVISERS , as well as with OUR BRAND .

EDENLY ETHICSBecause Eden and its imagery of a harmonious world are written in the DNA of our brand, we give absolute priority to the respect of our environment and our customers. At Edenly, we are committed to PRICES THAT ARE FAIR AND RESPECTFUL, with reasonable margins, to remain a universal brand, accessible to all. Our prices are up to 50% less than in traditional jewellery shops, or on other sites, for identical or even better quality pieces.

Our Edenly Ethics also make us believe in the ABSOLUTE TRANSPARENCY of our profession and where our gold and diamonds come from. We are committed to responsible sourcing: The gold we work with is stamped and certified by customs, and our diamonds comply with the Kimberley Process, which guarantees that these natural stones come from "clean" sources, and not from armed conflict. At Edenly, we are committed to our words, as well as our actions.

Finally, but no less importantly, we have set up the "ENSEMBLE SOUTENONS" (Together, Let's Support) program , which brings together our solidarity efforts since 2017. In line with the world of Eden, these are based around the protection of women and our environment.

OUR PARIS-OPERA BOUTIQUEIt is in the heart of Paris, a stone's throw from Place Vendôme, the cradle of jewelry, that Edenly has chosen to make its nest and open its first boutique in January 2020.A small green setting, in the bucolic and dreamlike DNA of Edenly, where the brand's iconic jewelry is displayed like precious cuttings.

A sort of Garden of Eden, and obviously an enchanted interlude to come and try on wedding rings, choose your engagement ring like any other gold and diamond jewel, or even create your own solitaire thanks to the Edenly-Create tool.

After twelve years of exclusive online sales, the virtual world of Edenly is now embodied with elegance and poetry to be even closer to its customers.

The Edenly Boutique welcomes you by appointment at 15 rue de Choiseul, Paris 2e, as well as by video-appointment.
MAKE AN APPOINTMENT

OUR BOUTIQUE IN BERLINEncouraged by the excellent reception given to our Parisian boutique, the opening of a new boutique for our German customers seemed obvious to us.

This is why, as of the last quarter of 2021, the Kurfurstendamm StraBe will welcome a new Edenly showcase, in a universe that is just as poetic, bucolic and precious, the brand's true signature.

Edenly Boutique - Kurfurstendamm 201, 10719 Berlin

AND MANY MORE TO COME IN EUROPE Carried by its notoriety and by the loyalty of its customers always more numerous on line (A so warm thank you to all!!), Edenly intends to prolong the adventure and to open other stores in each of the European capitals.

These boutiques will allow us to know you better, to better meet your expectations, and to make you discover the whole collection, and accompany your emotions and your most beautiful events.

The year 2022 promises to be full of beautiful projects, stay tuned...

OUR TEAMEdenly is above all the sum of all those who contribute every day to making your visit to us an irreproachable encounter and experience, based on quality, transparency, exchange and trust. An energy and a commitment carried by a scrupulous, generous and talented team, which has given a real spirit and dynamism to the brand.

Behind this portrait of the "Edenly family", we also have Ghjuglia and her team at the workshop, Gwen and Romain who carefully prepare your orders every day, Jeanne's teams who welcome you in the boutique, as well as Marina and her team of online advisors at Customer Service.

We would like to thank our entire community of brides and grooms, customers, fans and followers for following us in this adventure. It is so beautiful together!

PEOPLE ARE TALKING ABOUT US

PEOPLE ARE TALKING ABOUT US …

98.6% satisfaction

Customer's opinions

8,200 opinionsEdenly customer

Edenly6235 opinionseKomi customer

21 000 Fans in the UK260 000 Fans in Europe

Your guarantees

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Edenly SARoute de Frontenex 86 Bis, 1208 GENEVA SWITZERLAND (NO RETURN OF PACKAGES)

For returns and after-sales service addresses : Click here