Delivery of your order
We deliver Edenly jewellery everywhere within the European Union and in Switzerland.
Our jewellery is sent in big boxes for discretion during delivery. Absolutely nothing on the packaging has the company's name.
Delivery in the UK: guaranteed and secured delivery with FedEx
We have chosen to work with FedEx to send your order because it is the quickest and safest method :
1. FAST: Your jewellery arrives 48h after being sent.
2. SECURE: Your order is hand-delivered. In case no one is there to receive the package, the delivery man will leave a note specifying the time and day of attempted delivery and the address of the post office where you can pick up your order (within 15 days) upon presenting proof of your identity. Alternatively you have the option to reschedule the delivery.
3. TRACKABLE : At any moment, you will be able to track down your order by entering the package number we give you on the FedEx website.
Your package is handed to you directly and it is necessary you to sign for it.
Delivery in the European Union, Switzerland, Canada and the US: guaranteed and secured delivery with FedEx.
On the same day that your order is placed, you receive a confirmation email.
The delivery time with Fedex is 72 hours. There are no customs charges or additional charges for transportation.
Delivery in other countries guaranteed and secured delivery with FedEx.
On the same day that your order is shipped, you will receive a confirmation e-mail.The delivery time with FedEx varies depending on the destination.Deliveries outside the European Community are subject to local taxes, customs duties or customs presentation taxes. It will be possible to prepay these expenses except for a couple of countries where these will have to be settled by the recipient on parcel delivery. In such a case, it is not possible to predict the exact total amount of fees the recipient will pay.