Reimbursement of the difference
If in the 15 days that follow an enacted payment on Our webite, you find the same product on another French Internet Site or in a French store and it respects the conditions below, we will reimburse the difference in price.
The product must possess the following features :
- Exactly the same design
- Superior or equal weight and gold quality or diamond quality
- A guarantee of at least a year, including the eventual price of delivery and any taxes that may apply
- Available immediately, brand new and less expensive,
The price of the product corresponds with the all-costs-included and any kind of reduction for any kind of gift, promotional code reduction or any other limited promotional operation for any kind of sale or liquidation exempted.
Commercial products via the Internet, auctions, placed in private ads or delivered outside of the greater French metropolitan area are not taken into account.
To obtain reimbursement of the difference, it is sufficient to provide:
- A copy of the bill for the order enacted on Our Site
- A copy of the page of the site or the name and contact information of the store in which the same product at a lower price exists
After verification, we will credit you with the equivalent value of the difference between the price of the product you have purchased on our site and the price that you claim on another French site or a store according to the conditions elaborated above.
This offer is limited to one refund per legal residence.Why are we cheaper?
Our jewellery is up to 50% cheaper than in a traditional jewellery store with equal quality because:
1) We only sell our jewellery on the internet so we save money by not having the costs of a physical shop.
2) We buy directly from the diamond manufacturers, therefore we do not have an intermediary. This allows us to save a substantial amount.
These savings are reflected in our prices, meaning we can sell our jewellery at a fair price.If you find the item cheaper elsewhere, we will refund the difference!