At Edenly, respecting others and Nature is a priority which we hold dear. That is why we commit to respecting our clients and employees, of the quality of our products and also the environment. Find below all of our commitments:
RESPECT OF THE CLIENT
- The desire to fully satisfy each Edenly client is a priority: 99% of clients satisfied.See the client opinions
- Devoted and professional client-services available to answer all your questions.
- Irreproachable services offered to our clients for their full satisfaction: 30-day free trial for all our products, free and secured delivery, free resizing, free engraving, etc.See the Edenly guarantees
- Favorable pricing for strictly identical quality from traditional jewelers.
- Freedom of expression on our social media.
RESPECT AS TO QUALITY
- High standards imposed on our suppliers and regular inspections of the latter.
- Approximately ten tests carried out on each of our jewelry pieces.
- Regular verification of the materials used
- Jewelry IGI-certified. To know more about certificates
- Use of GIA or HRD certificates for custom-made jewelry with diamonds over 0.5 carats.
RESPECT FOR THE WORLD AROUND US
- Choice of responsible partners.
- Use of diamonds not derived from conflict and respect of the Kimberley Process by our diamond dealers.
- Support of the jeweler’s craft JEM trademark, producer of ethical jewelry
- International teams working together.
- Fair salary and work conditions.
Know that Edenly is honored to improve these aspects on a daily basis. Don't hesitate to contact us for any suggestion: [email protected]
Finally, we just want to let you know that together Edenly and its customers take very seriously their responsabilities. As part of our projects « TOGETHER WE SUPPORT » we address financial supports to causes we really care for.Find out more about «TOGETHER WE SUPPORT»