We repair your Edenly and non-Edenly jewellery in our workshops at cost, even after the 2-year warranty.
Enlargement.Reduction.Resettling.Cleaning.Chain repair.Repair.Casting.Laser soldering.Rhodium plating and polishing.Refurbishment.Mechanical engraving.Laser engraving.Prototyping
Repairing Your Gold Jewel In 3 Steps
1.Recording of the requestand sending the jewel to the workshop
2.Expertise and estimates carried outby our workshop
3.Intervention and/or return of the jewelas promised
Step 1
Recording of the request and sending the jewel
Whether or not your jewel is an Edenly jewel, you can request a repair from your Edenly customer account.
You will then need to send us your jewel for evaluation. A detailed process will be provided to you, and cost-effective shipping labels may be offered.
Expertise and estimates carried out by the workshop
Upon receipt of your jewel, our workshop will conduct an evaluation and provide you with an estimate if your jewel is no longer under warranty or if it is not an Edenly jewel.
We will cover the repairs if your jewel is still under warranty and the evaluation reveals a manufacturing defect.
Step 3
Intervention and/or return of the jewel
We will commence the repairs upon receiving your written approval of the estimate.
You will have access to a detailed tracking interface with various stages throughout the intervention, and guaranteed delivery times will be communicated.
The jewel will be returned to you directly at your home or in-store if preferred.
If you refuse the estimate, we will return the jewel to your home without any intervention.
EVERY MONTH, EDENLY GIVES AWAY A PIECE OF JEWELLERY WORTH £500
or refund of your jewellery up to £500. All subscribers to our newsletter and followers of edenly.jewellery on social media are automatically entered into the draw.
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Congratulations Alexandra R. (Paris ) !
This month you win the Enchanted Garden Nº1 bracelet in rose gold and diamonds.
Edenly in London - On february 06 and 07, 2027 - Make an appointment to try on the jewellery of your choice.
Edenly in Birmingham - January 09 and 10, 2027 - Make an appointment to try on the jewellery of your choice.
Edenly in Manchester - On April 17-18, 2027 - Make an appointment to try on the jewellery of your choice.
Edenly in Dublin - November 1, 2026 - Make an appointment to try on the jewellery of your choice.
Edenly in New-York - January 18 and 19, 2026 - Make an appointment to try on the jewellery of your choice.
Edenly in Los Angeles - November 14 and 15, 2026 - Make an appointment to try on the jewellery of your choice.
Edenly in Chicago - March 6 and 7, 2027 - Make an appointment to try on the jewellery of your choice.
Edenly in Houston - August 29 and 30, 2027 - Make an appointment to try on the jewellery of your choice.
Edenly in San Diego - Decembre 11 and 12, 2026 - Make an appointment to try on the jewellery of your choice.
Edenly in Toronto - December 18 and 19, 2026 - Make an appointment to try on the jewellery of your choice.
Edenly in Calgary - September 19 and 20, 2026 - Make an appointment to try on the jewellery of your choice.
Edenly in Ottawa - January 21 and 22, 2027 - Make an appointment to try on the jewellery of your choice.
