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GUARANTEES


         

FREE AND SECURE DELIVERY


        

We offer you free and secure delivery of your jewelery anywhere in Europe.

  • See conditions


  • BE SATISFIED OR REFUND


            

    We give you the opportunity to return ordered jewelery that does not completely satisfy you, either for a refund or for an exchange, up to 30 days after the delivery date.
    RIGHT TO RETURN EXTENDED UNTIL JANUARY 15, 2020.

  • See conditions


  •               

    2 YEAR WARRANTY


            

    For a period of two years from the date of delivery, our jewels are guaranteed, against any defects. We promise to refund or exchange defective products you return during this period.

  • See conditions


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    1 / YOU CHOOSE YOUR WATCH ON THE SITE


            

    You choose the watch (s) of your choice on our site that you then add to the cart.



          



        

    2 / YOU CHOOSE YOUR METHOD OF PAYMENT


            

    You can pay by:
    - Bank Cards
    - Paypal
    - Bank Transfer
    - Check

    The payment page where you enter your card number bank is totally secure. You can check this by checking for a padlock in your browser window.
    This padlock guarantees that your card number is encrypted before being sent to us (thanks to "SSL" technology of encryption of information, the most used solution in the world). Nobody can see it or use it without your knowledge.
    Furthermore, besides being encrypted and therefore totally illegible, your card number is not stored (that's why we ask you to enter it every time you place an order on our site), this prevents theft by fraudsters.


     



            

    3 / CONFIRMATION AND DELIVERY OF YOUR ORDER


            

    Immediately after the validation of your payment, you will receive a confirmation e-mail.
    You can log in to your account at any time to see the progress of your order, change the delivery address ... The day of the shipment you receive an e-mail informing you on the tracking number of your parcel and you just have to click on the link from 19h to find out where it is.


          



        

    4 / PRODUCT SUPPORT


            

    To return your watch, simply contact us by e-mail at [email protected] or by phone:

  • Click here


  • Tell us if you want:
    - A change in size
    - An exchange or a repair
    - A cancellation
    With respect to your request, we will send you an e-mail with our return process (return address, box to return, ...)
  • See conditions